JSP-Community™
Own discussion and community platform for customers, members or partners
SaaS environmentOn-premisesManaged service
ⓘ What do the product labels mean?
SaaS environment The solution can be installed in the customer’s own or customer-controlled cloud or SaaS environment.
On-premises The solution can be installed in the customer’s local server or virtual environment.
Managed service We can handle the solution’s maintenance, updates, and technical administration.
How the solution works
JSP-Community™ is a browser-based discussion and community platform for customers, members, partners, or other defined user groups. The organisation can host topic areas, user groups, and discussions in one managed environment.
Key benefits
The solution handles categories, threads, user groups, moderation, and private messages. Community interactions stay in one place rather than being scattered across email or external social platforms.
Installation and Commissioning
JSP-Community™ can be delivered pre-installed on a agreed server environment, installed in the customer's own server environment, or provided as a separately agreed managed service. Onboarding can include Discourse, category setup, user import, moderation configuration, and training.
Who the solution is for
For businesses and communities that want to manage support requests, feedback and community communication in one place.
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Features and technical implementation
Name: Discourse.
Development: Discourse is developed as open-source software under the GNU GPL v2 licence. See the source code on GitHub and visit the Discourse website.
Info: Installation and administration guides are available in the Discourse documentation. We also provide help with onboarding and configuration.
Content of delivery: Delivery includes the agreed agreed server environment or server resources, software installation, basic configuration, and separately agreed category structure and user setup.
Price: We do not charge for the open-source software, only for hardware, server resources, onboarding, and maintenance.
Integrations and scope
JSP-Community™ is for external or mixed communities. For internal team communication, see JSP-Intranet™ and JSP-TeamChat™.
