Services for Individuals

Devices, software, connectivity and websites

Scope, price and schedule are agreed clearly before the work begins

Technology should make everyday life easier

You do not have to solve everything yourself. We can fix a specific problem, set up a new device securely or create a personal website without burying the work in technical jargon.

Before work begins, we review the objective, required information and expected costs. Afterwards, you receive a clear summary and practical instructions for the future.

Home IT Support

We help install and troubleshoot computers, phones, printers, applications, wireless networks and internet connections. Support is available remotely or on site as appropriate. Explore the Nearby-IT™ service models.

We can also check updates, backups, user accounts and secure basic device use. When needed, we help transfer files from an old device to a new one and record agreed follow-up actions.

Typical situations include Wi-Fi problems, setting up a printer or scanner, or getting a new computer or phone up and running. We keep the explanations simple and jargon-free.

Ask about home IT support

Personal Websites

We create clear, responsive websites for presenting your expertise, hobby, portfolio or another personal project. Structure and visual design are planned together around the content you provide.

We help select a domain, hosting, privacy arrangements and maintenance. The website can start small and expand later as content and requirements grow without rebuilding the entire implementation.

The build includes clear content management, image optimisation and a contact form where needed. You also get short instructions for updating the content yourself afterwards.

Ask about a website

Household Tax Credit

Home IT support carried out on site as installation, maintenance or repair work may qualify for Finland's household tax credit (kotitalousvähennys). The credit does not cover the purchase price of devices, remote work or phone support.

Work that can qualify includes, for example, installing a computer and its peripherals, installing software and updates, and installing or adjusting network connections and modems at home. Always check the current terms and amounts with the Finnish Tax Administration.

You get an itemised invoice for the labour cost, which you need when claiming the credit.

Ask about the household tax credit

How the service works

  1. Describe the needTell us about the device, issue or requested work.
  2. We confirmWe agree on the scope and price.
  3. We scheduleWe choose remote support or a visit.
  4. We deliverWe complete the work and provide follow-up instructions.

If the assessment changes the scope materially, we agree on any additional work first.

Clear support begins by listening

We first establish what you need to work and in what environment. We then agree the scope in plain language, complete the work carefully and leave you with clear instructions for what comes next.

Tell us where you need help

The Social Enterprise mark
Key Flag choice
Design from Finland
Federation of Finnish Enterprises
Traficom fi-domain registrar
Shopify
Paessler distributor
Handheld Group reseller
Recommended by Nerot
Domainkeskus
AI Finland
Code from Finland
Itewiki
Software Finland
ClickFunnels
Envato Market
Hostaan partner
WP Engine
Paytrail partner

JSP-IT Solutions Oy (Ltd)

We are a company focused on IT challenges. Our core competencies include software design and implementation as well as installation and commissioning of the IT environment not forgetting consulting.

Nearby-IT™, Handlet™, ConfidentialPath™ and JSP-Product™ are trademarks of JSP-IT Solutions Oy (Ltd).

Business ID: 2721955-5

Contact

+358 44 239 3400 : Jani Hautanen, CEO
Jitsi : remote support / conference call
Contact form : any issues

: general issues and feedback
: services and products
: technical support

Patruunantie 17 (2nd floor), 62800 Vimpeli, Finland
Get directions